FREE SHIPPING ORDER OVER 100$

Product Information & Cycle - Time

1. Product Information

Our main product is 3D items with various types such as hoodies, t-shirts, sweatshirts and many more products for our next project which will come really soon using polyester as the main material. With 95% of polyester and 5% of spandex, our design can endure the printing process using laser 3D printing. With this kind of material, the fabric will not shrink or burn when being printed and at the same time it will retain the same color and design pattern as the original design.

2. Cycle - Time

Production time

After your order is placed, it will take 1 business day for us to organize all orders so that we can transfer them to our factory for production. Please allow the next 5 days for us to build up the design and handcraft the design just for you. We are proud that we are in process of delivering the best quality to our customers’ hand.

Shipping and Tracking

After the above process, you will be notified of the tracking number. Please allow 1-2 days for the tracking information to be available on the system. After that time, you can check your package’s situation online via https://www.usup.com if you are in the United States or via https://goo.gl/zdS5uS  if you are in other countries such as Canada, United Kingdom, Australia, etcIn the case of US shipping, it will take about 10-15 days after you have received the tracking number from us for your items to be delivered. And for other countries, it will take about 15-20 days for your items to arrive at your home.

But the shipping period can be a little longer due to holidays or unexpected natural disasters such as a snowstorm, hurricane,… These circumstances will reduce the shipping process for approximately 3-5 days.

If you have any concerns or have any questions, for further actions, please contact us through our customers' service email: info@rockhoodie.com